FAQs
What is the #1 Glutathione Brand in the Philippines?
MIRACLE WHITE is an Award-Winning Glutathione brand that was Awarded as The #1 BEST GLOW VITAMINS ® GLUTATHIONE Brand in the Philippines in the MEGA Beauty Awards 2020, MEGA Beauty Awards 2021 and was Awarded as one of The Best Glutathione Brands in the Philippines in the Lazada Beauty Awards 2021.
We're the only Glutathione brand that has won Multiple Awards as the #1 Glutathione Brand in the Philippines. And we're proud of that.
MIRACLE WHITE GLOW VITAMINS (Glutathione)
What age is it safe to take the Miracle White Glow Vitamins?
We recommend users to be 18 years old and above, before they take Miracle White® Glow Vitamins Glutathione Supplements.
Is it safe to take Miracle White Glow Vitamins?
Yes. Miracle White Glow Vitamins is 100% safe and FDA Approved. 25 Million Filipinas have fallen in love with Miracle White® & its amazing “miracle” glow effect on the skin.
What is Miracle White Glow Vitamins made of?
We use a Pearl Collagen capsule — we use a luxurious proprietary blend of ingredients packed with vitamins, minerals & antioxidants that make your skin GLOW.
Does the Miracle White Glow Vitamins have side effects?
No, our product is FDA Approved. There are no harmful side-effects to taking our Miracle White Glow Vitamins. However, if you have medical conditions, please consult your doctor prior to taking.
What is the GLOW BOOSTER™️ blend?
The Glow Booster™️ blend is our brand’s proprietary formula in our Miracle White Glow Vitamins® — it’s made with a luxurious blend of skin-loving vitamins, nourishing minerals & natural antioxidants —it’s the secret to what makes your skin GLOW (& see visibly brighter & lighter results) in just 7 days when you take our Award-Winning Miracle White Glow Vitamins (Glutathione) Supplements #Miracle7DayChallenge
How many capsules are inside the Miracle White Glutathione Glow Vitamins bottle?
There are 30 capsules inside the bottle.
How many capsules should I take daily?
We, Miracle White, recommend 1 capsule daily.
But a lot of our customers tell us that they personally love taking it 2x daily for the first 7 days. Then 1-2 capsules as maintenance.
Can I still go out in the sun even if I am taking Miracle White Glow Vitamins?
Yes of course! But please note that by doing so, this may slow down the skin brightening process.
How can the Miracle White Glow Vitamins Glutathione Supplements help me?
- helps brighten your skin
- gives a rosy glowing radiance
- restores our skin’s natural glow
- brightens dull, dry skin
- fights & reduces acne
- lightens stubborn acne scars
- corrects uneven skin tone & melasma
- helps minimise pores
- moisturises dry skin
- detoxifies & cleanses the body
- packed with vitamins, minerals & antioxidants
- gives the skin a youthful bounce
- stimulates natural collagen production
- protects skin from pollution damage & harmful free radicals
- detoxifies & supports a healthy liver
OTHER PRODUCT/INGREDIENT
Does your beauty products use parabens or sulfates?
Miracle White does not use parabens or sulfates in any of our products.
Do you test products on animals?
We do not test any of our products on animals. All of our products are proudly cruelty free.
Are the products safe to use for all skin types?
All products were formulated to be safe for all skin types but if you have specific concerns, please consult your doctor with the list of ingredients found on the website.
Are your products safe?
Yes, all our products have been tested by board certified dermatologists and have all passed industry standard & safety testing.
All our products are FDA Approved and 100% safe.
What temperature do these products need to be stored at?
We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat. We recommend storing the Miracle White® Glutathione Supplements inside the refrigerator - once opened, please consume within 1 month.
Can I take the Glow Vitamins® If I am breastfeeding / lactating?
Although we do have clients who have been cleared by their OB to take our Glow Vitamins®, as with all things concerning pregnancy, post-pregnancy, breastfeeding / lactating, we always suggest to consult your physician first.
What is the Dosage of the Miracle White Glow Vitamins® ? How many times a day can I take it?
We always suggest 1x daily after meals as this is the standard dosage.
However, we do have instances where some of our customers tell us that they, on their own accord, prefer to take it more that once daily.
ORDERS
Do you ship Nationwide (Philippines) during Covid-19 Pandemic?
Yes, we are fully operational. We offer FREE SHIPPING* all over the Philippines. Please see our delivery schedule below:
*FREE SHIPPING are for orders PHP 3,999
Metro Manila: 2-4 days
Luzon: 4-6 days
Visayas: 6-8 days
Mindanao: 8-10 days
Islands: 10-15 days
*please do note that 1.) your items may arrive earlier than the said delivery time, as we are working very hard to get you your orders right away 2.) these days are working days, so weekends don’t count.
*FREE SHIPPING are for orders PHP 3,999 and above
*We offer super affordable Shipping Rates:
Metro Manila — PHP 49
Provincial — PHP 99
Do you ship internationally / worldwide ?
Yes, we do, we ship WORLDWIDE. For International Customers, we only accept Credit Card Payments - please select "Pay via Paynamics" during Checkout to pay via Credit Card.
Can I only purchase products through the website?
You can purchase all our products on www.miraclewhite.com & through MESSAGING any of our social media accounts:
facebook: https://web.facebook.com/miraclewhiteglowvitamins
instagram: @miraclewhite
How much is shipping?
For orders PHP 3,999 and above, it is FREE SHIPPING nationwide.
For orders below PHP 3,999, we offer our SUPER AFFORDABLE flat rate shipping fees:
Metro Manila — PHP 49
Provincial — PHP 99
How long before I can receive my order?
The processing time for orders is 72 hours. After your order has been shipped, delivery time within the Philippines are below:
Metro Manila: 3-5 days
Luzon: 5-7 days
Visayas: 7-10 days
Mindanao: 10-15 days
Islands: 10-15 days
*please do note that 1.) your items may arrive earlier than the said delivery time, as we are working very hard to get you your orders right away 2.) these days are working days, so weekends don’t count.
Can I change my order?
Please contact hello@projectglow.ph as soon as possible. We will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed.
Can I cancel my order?
Unfortunately we are not able to cancel an order once it has been placed.
Can I return my order?
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Project Glow reserves the right to refuse all returns, reshipments and refunds.
In the unlikely event that a product arrived damage, the customer must contact customer service within 48 hours after receiving it. Customers must include photos of the issue and a screenshot of your order confirmation email.
Can I exchange my product?
We apologize but we currently do not offer exchanges, all sales are final.
Why was I charged twice?
You will only be charged for what you purchased, if you see duplicate charges, please give it a few days and it should fall off and the issue should be rectified automatically. However if it still remains and you are positive you only placed one order, please send us an email to hello@projectglow.ph with a screenshot of the duplicate charge for further assistance.
I have not received an order confirmation, what should I do?
Order confirmations can sometimes take up to 24 hours to receive due to high amounts of orders being processed daily. If you have not received your order confirmation email after 24 hours, please contact us at hello@projectglow.ph with your inquiry.
What forms of payment do you accept?
We accept online payments through Visa, Mastercard, American Express, Paypal, Bank Deposits & GCash. We also accept Cash on Delivery (for metro manila orders only).
My items arrived damaged, what should I do?
Please contact us immediately, within 48 hours receiving the order, at hello@projectglow.ph .Please provide us with your order number and some photos of the damage product/s.
I received incorrect item/s what should I do?
Please contact hello@projectglow.ph within 48 hours receiving the order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.
What’s your return policy?
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Project Glow reserves the right to refuse all returns, reshipments and refunds.
In the unlikely event that any product/s arrive damaged, the customer must contact customer service within 48 hours of receiving the item/s. Customer must include photos of the issue and a screenshot of your order confirmation email.
My package is stuck and tracking shows no movement, what do I do?
For orders within the Philippines, package can only be considered lost if there has been no movement for 10 business days from the day it was shipped. Please send an email to hello@projectglow.ph if your shipment shows no movement from the carrier's tracking information.
I put the wrong address on my order, please help!
Please be careful when entering your shipping address, Project Glow will not be responsible for orders sent to the incorrect delivery address provided by the customer.
How can I find out more information about a product?
Product details can be found on the product page but if you have more questions, please free to message us on the chat box of this website, or through any of our social media handles.
CUSTOMER ACCOUNT
Do I have to set up an account to place an order?
No. You do not have to have an account to place an order.
How do I create an account?
You can create your Project Glow account by visiting https://projectglow.ph.com/
How do I subscribe or cancel my email subscription?
You can easily subscribe to emails by visiting projectglow.ph located at the footer. If you want to cancel/unsubscribe, you can click unsubscribe by locating the "Unsubscribe" link within the email subscription.
I forgot my password, what do I do?
To reset your password, go to https://projectglow.ph/
PRODUCT/INGREDIENT
Are your products natural?
When possible, we choose naturally derived ingredients over synthetics in all formulations.
Do your beauty products use parabens or sulfates?
Miracle White does not use parabens or sulfates in any of our products.
Do you test products on animals?
We do not test any of our products on animals. All of our products are proudly cruelty free.
Are the products safe to use for all skin types?
All products were formulated to be safe for all skin types but if you have specific concerns, please consult your doctor with the list of ingredients found on the website.
Are your products safe?
Yes, all our products have been tested by board certified dermatologists and have all passed industry standard & safety testing.
What temperature do these products need to be stored at?
We recommend storing your products in a cool dry place, (we recommend the refrigerator for the Miracle White Glow Vitamins — and once you open the seal, consume within 2 months) away from direct sunlight and excessive heat.
Disclaimer: *Our Miracle White Supplements have NO THERAPEUTIC CLAIMS*